Shipping policy

At Teezy’s Customz LLC, we take pride in delivering your custom DTF gang sheets, t-shirts, hats, and embroidery fast, safely, and affordably. Below is everything you need to know about our shipping process, timelines, and available options.

🚚 Standard Shipping

  • Processing Time: Most orders are printed and shipped within 1–2 business days

  • Shipping Time: 3–5 business days (depending on your location)

  • Carriers Used: USPS, UPS, or FedEx

  • Flat-Rate Shipping: Automatically calculated at checkout

💸 Free Shipping

We offer FREE U.S. shipping on orders over $90

  • No coupon code needed — discount applies automatically

  • Valid only for standard shipping within the continental U.S.

⚡ Rush Processing

Need your order faster? We offer Rush Service for $25

  • Rush orders are processed same day or next business day

  • Add the "Rush Fee" during checkout to prioritize your order

  • Rush fee does not include expedited shipping — just production speed

📍 Local Pickup (Kelseyville, CA)

If you're near Kelseyville, California, you may choose Local Pickup at checkout:

  • Address: 5217 Piner Ct, Kelseyville CA 95451

  • Pickup is by appointment only — you’ll receive a notification when your order is ready

📦 Tracking Your Order

You’ll receive a shipping confirmation email with a tracking number as soon as your order ships. Please allow up to 24 hours for the tracking to update.

❗ Incorrect Shipping Address

Teezy’s Customz is not responsible for delays or losses due to:

  • Incorrect or incomplete shipping addresses entered by the customer

  • Unclaimed or returned packages

Please double-check your address at checkout.

🛠 Damaged or Lost Shipments

If your package is damaged or lost in transit, contact us within 3 business days of delivery. We will assist in filing a claim and provide a replacement if eligible.

🌍 International Shipping

Currently, we only offer shipping within the United States. International orders are not accepted at this time.